Founding Smith Program — Limited Spots Available |  The World's Custom Blade Marketplace — Open 24/7

Legal

Terms of Service

Version 1.0Effective Date: January 1, 2025

Please read these Terms of Service ("Terms," "Agreement") carefully before using the BladeHubs platform ("Platform," "Service") operated by BladeHubs LLC, a Florida limited liability company located in Citrus County, Florida ("BladeHubs," "we," "us," or "our"). By accessing or using the Platform, you agree to be bound by these Terms.

1. Parties and Agreement

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and BladeHubs LLC. "User" includes all account holders, whether registered as a Customer (blade buyer) or as a Smith (blade maker and seller). By creating an account, submitting a quote request, placing an order, or listing a product on the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and all policies incorporated herein by reference, including the Prohibited Items Policy and, for Smiths, the Smith Platform Agreement.

2. Eligibility

You must be at least 18 years of age to use the Platform. By using the Platform you represent and warrant that you are 18 or older and legally permitted to purchase, sell, and possess edged weapons in your jurisdiction. You further represent that you are not prohibited by any federal, state, or local law from engaging in transactions involving edged weapons. BladeHubs reserves the right to request proof of age at any time and to terminate accounts where eligibility cannot be confirmed.

3. Nature of the Platform

BladeHubs is a commission-based marketplace that connects independent blade smiths with buyers. BladeHubs is not a manufacturer, retailer, or party to the underlying transaction between a Smith and a Customer. BladeHubs provides the infrastructure for quote submission, competing bids, escrow payment processing, order tracking, and dispute resolution. The contract for the creation and sale of any blade is between the Customer and the Smith. BladeHubs facilitates but does not guarantee the outcome of any transaction.

4. User Responsibility for Legal Compliance

4.1 Smith Compliance

Smiths are solely responsible for ensuring that every item they list, quote upon, create, or sell through the Platform is lawful to manufacture, sell, and ship in their state of origin and lawful to possess in the Customer's stated jurisdiction. Smiths must independently verify applicable federal, state, and local laws prior to accepting any commission or listing any Buy It Now item.

4.2 Customer Compliance

Customers are solely responsible for ensuring that any blade they commission or purchase through the Platform is lawful to own, receive by mail or carrier, and possess in their jurisdiction. By accepting a commission or completing a purchase, the Customer affirmatively represents that the item is legal in their jurisdiction.

4.3 Indemnification

Both Smiths and Customers agree to indemnify, defend, and hold harmless BladeHubs LLC, its officers, directors, employees, agents, and contractors from and against any and all claims, damages, penalties, fines, losses, and expenses (including reasonable attorneys' fees) arising out of or related to any violation of applicable law in connection with a transaction conducted through the Platform.

5. Prohibited Items & Activities

Users may not use the Platform to commission, list, sell, or purchase any item prohibited under federal law or BladeHubs' Prohibited Items Policy, including but not limited to switchblades (as defined under the Federal Switchblade Act), ballistic knives, undetectable knives, stolen property, or any item intended for unlawful use. Users may not engage in fraud, misrepresentation, circumvention of escrow, or any activity designed to harm other users or the Platform. See the full Prohibited Items Policy for complete details.

6. Account Registration & Security

You agree to provide accurate, current, and complete information when creating your account. You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account. You must notify BladeHubs immediately at support@bladehubs.com if you suspect unauthorized use of your account. BladeHubs reserves the right to suspend or terminate accounts that contain inaccurate information or that we believe have been compromised.

7. Payment Processing & Commission

All payments are processed through Stripe. Customer payments are held in escrow upon order confirmation and released to the Smith upon delivery confirmation, minus the applicable BladeHubs platform commission. Commission rates vary by Smith tier and transaction type as described in the Smith Platform Agreement and the commission tier table published on the Platform. Buy It Now listings are subject to a listing fee of $1.33 USD per listing per calendar month billed automatically on the first of each month to the Smith's payment method on file. This fee includes all payment processing costs. BladeHubs receives $1.00 net per listing after payment processing fees. Listings auto-renew monthly unless manually removed by the Smith prior to the billing date. BladeHubs reserves the right to modify commission rates with 30 days' notice to affected users.

8. Refunds & Disputes

Customers may request a refund through the BladeHubs dispute process if a blade does not arrive, arrives materially different from the agreed specifications, or is damaged in transit. All disputes must be initiated within 14 days of the order's marked delivery date. BladeHubs will review available evidence including order specifications, build photos, shipping tracking, and communications before issuing a determination. BladeHubs' determination is final and binding for platform-related disputes. BladeHubs does not guarantee refunds in all circumstances and is not a party to the underlying sale contract.

9. Intellectual Property

All content on the BladeHubs Platform, including the logo, design system, copy, and software, is the intellectual property of BladeHubs LLC and is protected by applicable copyright and trademark law. Smiths retain ownership of all photos and creative work they upload to the Platform but grant BladeHubs a non-exclusive, royalty-free, worldwide license to display, promote, and reproduce that content in connection with Platform operations and marketing.

10. Privacy

BladeHubs collects and processes personal information as described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform you consent to the collection and use of your information as described therein. BladeHubs does not sell personal data to third parties. Payment card data is handled exclusively by Stripe and is never stored on BladeHubs servers.

11. Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. BLADEHUBS DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BLADEHUBS LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM. IN NO EVENT SHALL BLADEHUBS' AGGREGATE LIABILITY EXCEED THE GREATER OF $100 USD OR THE AMOUNT YOU PAID BLADEHUBS IN THE 12 MONTHS PRECEDING THE CLAIM.

13. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles. Any dispute arising under or related to these Terms that cannot be resolved informally shall be submitted to binding arbitration in Citrus County, Florida under the rules of the American Arbitration Association. The parties waive their right to a jury trial for any such dispute. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction.

14. Modifications to Terms

BladeHubs reserves the right to modify these Terms at any time. Material changes will be communicated to registered users via email at least 30 days before taking effect. Continued use of the Platform after the effective date of modified Terms constitutes acceptance. If you do not agree to the modified Terms, you must cease using the Platform and may close your account.

15. Termination

BladeHubs may suspend or permanently terminate your account at any time for violation of these Terms, the Prohibited Items Policy, the Smith Platform Agreement, or any applicable law, or for any conduct that BladeHubs deems harmful to the Platform or its users. You may close your account at any time by contacting support@bladehubs.com. Termination does not relieve you of obligations arising from transactions completed prior to termination.

16. Entire Agreement

These Terms, together with the Privacy Policy, the Prohibited Items Policy, and (for Smiths) the Smith Platform Agreement, constitute the entire agreement between you and BladeHubs regarding your use of the Platform and supersede all prior agreements, understandings, representations, and warranties.

17. Contact

BladeHubs LLC · Citrus County, Florida
Email: legal@bladehubs.com
Support: support@bladehubs.com